Your Privacy Is Our Priority

During the process of registering and using services on the bb99 platform, we collect the following types of information:

• Full name and date of birth
• Email address and mobile number
• Account username and password (stored in encrypted form)
• Documents required for identity verification (where applicable)
• Payment-related information such as bKash, Nagad, or Rocket account numbers

• IP address and device identifier information
• Browser type, operating system, and device model
• Session duration, pages visited, and click patterns
• Information collected through cookies and similar tracking technologies
• Login time, logout time, and activity history

• Deposit and withdrawal amounts and dates
• Game history, bet amounts, and results
• Bonus claims and wagering completion details
• Account balance change logs

bb99 may share your information in the following limited circumstances:

Only the necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete financial transactions. These organisations follow their own privacy policies.

Technology partners that assist in operating our platform, such as server hosting and security service providers. These organisations operate under strict confidentiality agreements with us.

Information may be disclosed in response to a legal obligation, court order, or valid request from authorities. In such cases, we always provide only the minimum information required.

In the event of any change, merger, or transfer of bb99's business operations, user information may be transferred to the relevant party. We will notify you in advance in such circumstances.

bb99 applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmitted between your browser and our servers is protected by TLS/SSL encryption.
• Password Hashing: Your password is never stored directly; it is stored only using strong hashing algorithms.
• Access Controls: Through strict internal policies, only authorised staff can access information on a need-to-know basis.
• Two-Factor Authentication: Two-step verification is available for additional account security.
• Regular Security Audits: Regular security testing and vulnerability assessments are conducted on our systems.
• Data Centre Security: Our servers operate in environments secured at both the physical and digital levels.

As a bb99 user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction if any of your information is inaccurate.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In some cases, you may restrict the processing of your information.
• Right to Withdraw from Marketing: You may withdraw from marketing communications at any time.
• Right to Lodge a Complaint: If you are dissatisfied with how we handle your information, you may lodge a complaint with the relevant authority.

To exercise the above rights, please contact bb99's support team. We will process your request in accordance with the applicable legal framework.

bb99 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• The updated policy will be published on this page and the date of the change will be noted.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the service after changes have been made will be taken as acceptance of the new policy.

You are advised to check the updated policy regularly. If you have any objection, please stop using your account and contact us.